customer_service
Satellite Office combined with our Philippines based commercial partner, is one of the leading offshoring service providers in the country. From finding the right office space and setting up the technological infrastructure, to managing the office operations and recruiting talented agents across a broad range of industries, our team has the resources and experience to effectively assist clients.

The Philippines is the world’s leading customer service hub, servicing global businesses from the US, Europe, UK and Australasia. The reason for this is simple, the Philippines is the best source for fluent English speaking people, with similar Western culture and familiarity with Australian dialect. Filipinos are also very service-oriented people, resulting in higher overall customer satisfaction.

These skill sets are across:

  • Inbound and Outbound Call Centre Services
  • Telemarketing and Sales
  • Email and Live Chat Support