RESPONSIBILITIES:

  • Provide technical support and advice to clients on the company’s payroll and HR products
  • Develop subject matter expertise on payroll and HR
  • Remain current on payroll and HR policies and trends, and on other payroll solutions available in the market
  • Create and build a productive and trusting relationship with clients
  • Demo the payroll and HR products to clients articulately and confidently
  • Work on a process flow for on-boarding new accounts
  • Manage assigned customer issues and take action to resolve issues
  • Assist with pre and post sales activities
  • Balance internal needs against customer requirements and/or internal businesses/end user’s needs within defined parameters
  • Demonstrate basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility
  • Forward action items to development team and work with them to outline solution, monitor progress and report fixes/enhancements to client

 

QUALIFICATIONS:

  • Candidate must possess at least a Bachelor’s/College Degree , Finance/Accountancy/Banking, Human Resource Management or equivalent.
  • At least 2-3 years of working experience in payroll systems and adminstration
  • Experience in handling outside clients is a plus
  • Knowledgeable in Quickbooks and other accounting and HR software
  • Knowledgeable in Philippine labor laws and tax laws
  • Entrepreneurial and tech savvy
  • Strong communication, sales and presentation skill
  • Goal-oriented, flexible and creative under pressure, often while juggling several projects at once
  • Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
  • 2 Full-Time position(s) available.