• Abundant labour force of 41+ million (GDP of c. $230bn)
  • 3rd largest English speaking country
  • 500,000+ college graduates per year
  • BPO – Largest private sector job creator
  • Affinity with Western culture
  • Customer service orientation
  • Highly trainable and cost effective
  • Prestigious career and high level of commitment and loyalty

BFSI = banking, financial services, insurance; MDR = manufacturing, distribution, retail
Sources: BPAP database; Everest survey of ~200 firms across the Philippines BPO industry