proventrack

LEADING THE OFFSHORING EVOLUTION
 
VOICE

  • Established leader for voice services
  • 30% share of U.S. and 15-20% of APAC
  • $5.7 billion revenues in 2010, higher than India‚Äôs projected $5.6 billion

 
NON-VOICE

  • 10% share that is rapidly growing
  • Large industry-specific opportunities
  • Significant value enhancement

 
IT/SOFTWARE DEVELOPMENT

  • Highly penetrated applications market
  • Emerging opportunities to penetrate and innovate
  • 3rd largest pool of qualified resources in APAC



Notes: 1. Philippines IT-BPO market as percentage of global offshore services market, in revenue terms
Sources: BPAP, Everest analysis