We provide highly consultative outsourcing services to our clients and take a partnership approach. Our unique value proposition begins with our Account Management presence in Sydney which helps us to deliver a personal, 'hand holding' approach to our clients which continues through the life of the client. The Sydney Team is headed up by Michael, who brings a high level of business expertise and change management experience having headed up both public and private companies.
Our team in Manila is led by Jeff Blake, a highly experienced senior executive having worked for over 17 years in the BPO Philippines / offshoring sector. Jeff is responsible for all operations and support services performed in Manila for Satellite Office.
This combination of highly experienced senior executive talent in Australia and the Philippines provides a strong point of difference to other outsourcing companies.
In addition, our specialised offshore recruitment professionals aim to recruit the best talent for any given role at the agreed budget. Our approach is to partner with our clients, by understanding their business and talent requirements, across technical and non-technical roles, to build their own teams sourced from a highly experienced, English speaking, and university educated talent pool.
Each person we endorse for processing has been finely screened to match the client’s specific needs and our in-depth research of the Philippines outsourcing talent market. We focus on quality, and efficiency, continuously communicating with all points of contact to ensure that hires are not only the best fit for the job specification, but are also a great cultural match for our client, maximising the opportunity for them to contribute towards the growth and success of our clients.
Our on-going quality of services and operations also ensures an above industry average for client and staff retention. Satellite Office invests considerable time and resources into creating an exceptional work environment, both within our facilities as well as extra activities and engagement outside of the work environment.