Offshoring is one of the best strategic solutions for many businesses that want to scale and grow. It is highly beneficial whether you’re a small or large corporation and can be an excellent option to reduce cost and re-strategise while in recession.
If you’re a business owner planning to start your offshoring journey, picking an offshoring and staffing solutions partner who can build your remote team can be challenging. You must do your research and look at different factors to make the right decision. Here are five attributes you must look for in your offshore team and why the Philippines can be your top choice.
Credibility
As much as you want to monitor all of your team members abroad, the hard truth is, it’s counter-productive to track your offshore team’s move by the second. You can do so much more rather than spend your time tracking their every move. Thus, building a great team that is aligned with your company vision and who can own and implement your processes is a critical factor.
This is why picking the right offshoring provider is a must. Regardless of the role, they can help you find credible professionals to help grow your business.
At Satellite Office, we do not rely on the candidates’ skillset alone. We implement seamless processes, such as requiring aptitude tests, to understand their personality and find the right talent for you.
Adaptability
Aside from their skills and knowledge, your offshore team should adapt easily to the organization. They need to understand your company culture and have a great working relationship with your local team. They also need to adjust to the management preferences, operations, and everything in between.
Fortunately, most Filipinos are known to be highly adaptable. It is home to over 800 BPO companies and has been dubbed as the call center capital of the world.
Excellent Communication Skills
Communication is one of the challenges of running remote teams. You need to ensure that everyone is on the same page on every single task to reach the company’s goal. You also need to choose the right channels to ensure that everyone is on board and able to communicate and collaborate easily.
Communication has always been a strong suit for Philippine-based talent. English is one of the country’s official languages and medium of instruction at schools, allowing them to be one of the top English-speaking countries in the world. Two-thirds of its population are fluent in English and its English-speaking quality workforce serves as its competitive edge.
Philippine-based talent is also immersed in the latest technology and communication tools such as Asana, Trello, Microsoft team, Google Workspace, Google Meet, and Zoom.
Optimism and a Positive Attitude
Optimism is essential for any offshoring team. It helps them stay motivated and succeed despite demanding deliverables. It can help everyone stay focused on their goals and not get discouraged when faced with challenges. Generally, optimism can benefit any offshore employee by creating a more positive working environment and fostering a sense of accomplishment and purpose.
By administering personality tests, you could identify their strengths and weaknesses during the hiring process.
Proven Skills and Intensive Experience
Similar to hiring your in-house team, you should also take time to verify your offshore team’s skills and experience. To do this with ease, partnering with a reliable offshoring company is a significant step. Your offshoring partner can help you screen candidates and ensure that what’s on their CV is accurate. They carefully narrow down each qualification to give you a pre-qualified candidate list.
Good Track Record
Aside from skillset and soft skills, verifying employment history is a must. It allows you to check their identity and help protect your business.
Having an offshoring partner can free up your time and energy to focus on more important strategies while waiting for the search results. Your offshoring partner can conduct employment reference, educational, and character reference verification.
Start Your Journey with Satellite Office
Satellite Office has a proven track record of assisting businesses to leverage the benefits of outsourcing by building a dedicated, highly skilled, and cost-efficient offshore staffing in the Philippines.
Our tailored offshore outsourcing solutions give businesses full control of their remote team’s productivity, output quality, and targets while we provide comprehensive support that makes managing offshore employees as simple as possible. Experience a full-service model with no hidden fees, including premium facilities, HR, IT infrastructure, account management, and payroll support services.
