Outsourcing is a business strategy that was first seen in the 1980s. It’s a process wherein companies contract a third-party or external vendor to work on specific business functions. Presently, almost any business process can be outsourced depending on the requirements. This outsourcing delivery model has evolved through the years, which gave rise to offshoring, the next level in outsourcing, involving providing more control to the contracting company. Offshoring provides more control to the contracting company by allowing businesses to have dedicated remote teams that function like an extension of their local team. It gives companies control of their resources, talent selection, and the day-to-day management of their offshore team members.
For years, offshore outsourcing has become a catalyst for business growth because it enables them to lower their operational costs, work For years, offshore outsourcing has become a catalyst for business growth because it enables companies to reduce operational costs, find talent with specialised expertise, and improve overall business efficiency.
However, choosing the right offshore outsourcing company can be a challenging process. You will encounter hundreds of outsourcing companies proposing different hiring strategies, but the question is — how will you know which suits you best?
Here are the essential details to consider when choosing the right outsourcing partner.
Do a thorough background check of your prospective partner.
Outsourcing companies will always portray their ability to deliver results and exceed your expectations. As a business owner, it is critical to conduct thorough research on your prospective partner as part of your vetting process. Look for companies with relevant experiences, a proven track record, and positive reviews from previous clients. It’s best to meet a representative and see if they offer collaborative strategies and solutions.
Look at the company’s experience.
Always consider companies with relevant experience or projects like yours. Look closely at their client portfolio to discover their knowledge and expertise in your industry. Ask for case studies to learn how they have contributed to the success of clients similar to your type of business. This can help you assess the quality of their hires, the level of service quality, and their client relationships. It’s also a good indicator that the offshore outsourcing company has solid experience in working with known brands in your industry.
One of the primary advantages of offshoring is cost efficiency. Your company can access highly skilled and cost-efficient talent from top offshoring locations, allowing you to reduce operational expenses and increase profits.
According to a survey by Deloitte, companies that outsource their recruitment processes can expect to achieve cost savings of between 20% and 30% compared to in-house recruitment. When you start working with outsourcing companies, you can improve your operational efficiency and effectiveness while reducing cost.
Most projects have unique requirements and can get complex. It’s essential to partner with a flexible and solutions-driven outsourcing company. Outsourcing companies are meant to help you increase your capacity and capability, and eventually, improve the quality of your services and products.
Your outsourcing partner should help you seamlessly integrate your dedicated remote team with your local team. This close collaboration will lead to offshoring success.
It is common for unexpected challenges to arise in a project, and your outsourcing partner should be able to provide expert insights on how to mitigate these challenges when implementing your offshoring strategy. It is worthwhile to synergise with your partner and follow their recommendations and feedback. After all, both sides of an outsourcing partnership share the same risks and rewards.
Constant and Open Communication
Communication and transparency play a critical role in offshoring. It helps people in the organisation build strong relationships, collaborate effectively, and resolve conflicts.
You must set the standards for your outsourcing partner, such as parameters, expectations, and scope of responsibilities. Ensure you’re aligned, and everyone is engaged in the process and updated on the partnership status.
Outsourcing requires constant communication and transparency to ensure that the processes are being fulfilled as agreed. Collaborate with a company that understands your business and is easy to communicate with.
A successful outsourcing partnership has numerous benefits. This will allow you to gain a competitive edge, save time and money, boost productivity, and gain scalability. It is easy to establish and engage in a new outsourcing partnership. The real challenge is how to maintain it. At Satellite Office, we constantly communicate, cooperate, and remain flexible to ensure our client’s success and growth. Having the right partner can help you can better address growth challenges and respond to problems quicker and more effectively.
Start Your Journey with Satellite Office
Building an effective offshore strategy is way easier if you have a trusted offshoring partner. You don’t need to create it from scratch and spend months to years to finally implement it. With the right offshoring partner, you can always begin today.
Satellite Office has a proven track record of assisting businesses to leverage the benefits of outsourcing by building them a dedicated, highly skilled, and cost-efficient offshore staffing Philippines.
Our tailored offshore outsourcing solutions give businesses full control of their remote team’s productivity, output quality, and targets, while we provide comprehensive support that makes managing offshore employees as simple as possible. Experience a full-service model, including premium facilities, HR, IT infrastructure, account management, and payroll support services, with no hidden fees.