Recognising the initiatives and efforts made to support the retail and eCommerce industry in 2020, the National Online Retail Association (NORA) Network awarded Satellite Office as the Best Business Process Outsourcing (BPO) provider in the recently concluded NORA Solution Partner Awards 2021.
Satellite Office Founder and CEO Michael McRitchie said that the award is a testament to Satellite Office’s commitment to helping retailers scale their business with world-class outsourcing solutions.
“We are proud to be part of this year’s NORA Award winners with other trailblazing companies. Being voted and recognised by Australian retailers is truly an honour and a strong demonstration of our proven track record of stimulating growth for the retail industry. Thank you to all retailers who voted for us, and to our amazing internal team, clients and staff for their strong support to our business,” Michael said.
Jeff Blake, Satellite Office’s Country Manager, believes that winning the NORA Awards signals further growth for the Company, as more businesses in retail and other industries experience the benefits of outsourcing. It is also a recognition of the Company’s tireless efforts in prioritising the health, safety, and well-being of its people while ensuring business continuity support for clients amidst a highly disruptive year.
“This is such an exciting time because we are now seeing signs of strong growth with our existing clients as well as new client growth return to above pre-pandemic levels. Our people have truly been the driving force behind our business. Despite the challenges that the pandemic brought, our team continued to go above and beyond to support our clients and staff. This is what makes our company special.”
Headquartered in Sydney, Satellite Office provides outsourcing solutions to help businesses grow through significant cost savings coupled with operational improvements. The Company has a proven track record of assisting business owners to leverage the benefits of outsourcing by building them a dedicated, high quality outsourced team in the Philippines.