The food services industry has experienced a great deal of changes and challenges in the past few years. Striking a balance between food quality, product delivery, and consumer satisfaction while dealing with the pandemic, the unrest in Ukraine, and the constantly changing consumer behaviour posed significant risks. It resulted in substantial losses in the industry. This retail industry segment will likely undergo more changes in the years to come as it deals with inflation, supply chain disruption, and direct-to-consumer commerce.
On top of the pandemic, the F&B’s supply chain issues were exacerbated by inflation. These resulted in higher labor costs and freight charges affecting contingency solutions despite proactive measures. Experts advise businesses to consider strategic risk and contingency planning to offset increasing supply chain disruption.
Since the pandemic hit in 2020, we have seen an increasing demand for online food delivery worldwide. Data shows that four major food delivery companies in the United States made a combined revenue of $5.5 billion from April to September 2020. While this boom in online food and beverage sales has been attributed to the pandemic, its convenience will keep it flourishing for years to come.
Direct-to-consumer eCommerce (D2C) has emerged in the food and beverage industry. It has helped brands gather critical insights about consumer behavior and create personalised offers. However, regulations, demand for shipping traceability, and poor communication with suppliers have resulted in unexpected delays. Brands and companies can tackle these challenges by investing in a strong sales funnel to remain in touch with their customers and to reach the right market. Collaborating with an offshoring solutions company can help optimise the business and cement its standing in the industry.
The role of outsourcing in mitigating these challenges
Cost-balancing, revenue growth, and supply chain management are the common challenges for the food services sector. Further complicating these challenges is a rapidly accelerating digital competitive environment within an economy challenged by regulations or political instability.
To ease these pain points and continue with business as usual, it may be beneficial to use an external resource that can provide expertise, cost reductions, and efficiency enhancements. Outsourcing can help reduce business OpEx while improving operational efficiency. You can discover real-time outsourcing savings using an outsourcing savings calculator grounded on market research.
The global logistics and supply chain industry are under immense pressure to deliver outstanding services at a lower cost and a faster pace. Offshoring highly skilled and industry-experienced professionals from the Philippines can help you compete. It can provide support in managing your logistics and supply chain. That can reduce operational costs, scale operations, improve customer experience, maximise profits, and outpace the competition.
Offshore outsourcing can also enable your business to win the tech war and amplify eCommerce transformation. And that is by hiring a software development team to work on digital transformation initiatives to improve your platform. Dependable offshoring solutions companies source, screen, and test the best available talent that matches your specifications. It is possible to reduce costs while increasing capability and capacity by outsourcing IT and software development functions.
Food services businesses that need eCommerce support and brand reputation management can scale operations and implement growth plans more cost-effectively by outsourcing digital marketing and eCommerce professionals offshore. For instance, the Philippines is home to a large number of digital marketing experts who were trained and certified overseas.
Offshoring talent in the Philippines can open doors of opportunities for businesses as it allows you to reach new markets, expand operating hours, and benefit from a footprint in Asia.
Teaming up with a reliable offshore partner
Satellite Office can help companies in the food services sector tackle the challenges ahead. With over 20 years of experience, Satellite Office has a proven track record of driving growth for businesses by building a dedicated, highly skilled, and cost-efficient offshore team in the Philippines.
Our tailored offshore outsourcing solutions give businesses full control of their remote team’s productivity, output quality, and targets, while we provide comprehensive support that makes managing offshore employees as simple as possible. Experience a full-service model, including premium facilities, HR, IT infrastructure, account management, and payroll support services, with no hidden fees.
Looking for an offshore support service partner? Get a free assessment now, and let’s see how we can help.