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How Satellite Office helped CH2 to expand their Finance and Administration offshore teams
Overview.
CH2 is Australia’s leading integrated distributor of pharmaceuticals, medical consumables, nutritional, OTC, equipment, and veterinary products servicing the healthcare market and is proudly Australian-owned and operated.
Our Solution.
CH2 needed to reduce costs and gain operational improvements.
CH2 and Satellite Office took a strategic approach to building their team, starting by hiring their leadership team first. They then invested in their team’s success by providing a two-week training session in Australia, where they learned about CH2’s unique company culture. The leadership team was then empowered to recruit their own staff, following a phased approach with long-term goals set upfront. The company also implemented a detailed plan to meet specific timeframes and took a consultative approach with the Satellite Office management team throughout the process. This approach ensured that CH2 was able to build a highly effective team that was aligned with the company’s culture and long-term goals.
Client
CH2
Industry
Logistics & Supply Chain
Key Outcome
CH2 currently manages a remote team of almost 20 members within Accounts Payable, Accounts Receivable, and Data Administration.
A remote back office team covering:
- Customer Service
- Pricing Administration
- Accounts Payable
- Accounts Receivable
Offshore roles
Customer Service Team
- Customer Service Officer
- Data Entry Specialist
Pricing Admin Team
- Data Admin Team Leader
- Product Admin Officer
Accounts Payable Team
- Accounts Payable Team Lead
- Accounts Payable Clerk
- Accounts Payable Officer
Accounts Receivable Team
- Senior Accounts Receivable Officer
- Accounts Receivable Banking Officer
- Accounts Receivable Admin Officer
”Our team in the Philippines is an extension of our Sydney team and that wouldn’t be possible without the support from Satellite Office .
Glen RobinsonVP of Customer Experience, Pet Circle
FAQs
Frequently Asked Questions to help you with your offshore staff leasing requirements
What is the total cost for the Leased Staff?
The total cost for the Leased Staff is an all-inclusive fee including 2 components, being the Direct Leased Staff Costs as well as the Monthly Solution Fee:
Satellite Office does not include any mark-up or generate any fees for the Direct Leased Staff Costs. These costs include Gross Salary, Mandatory 13th Month Pay, Private Medical Insurance and Employer Statutory Costs. These costs can also include optional staff bonuses, or the provision of a free lunch.
The Monthly Solution Fee includes the provision of the complete Managed Solution, including Serviced Office, Staff Leasing, IT Support, HR, Payroll and other offshore support services.
Is there a minimum or maximum number of Leased Staff members I can hire through Satellite Office?
There is no minimum or maximum number of Leased Staff team members you can hire through Satellite Office. The model is effective with a team of as little as 1 staff and upwards to large teams of more than 100 staff, with flexibility to scale up and down.
Is there a minimum term required under the Full-Service Model?
Yes. Minimum term is 6 months. Some of our clients choose to sign longer-term agreements to enjoy improved terms.
Contact us for a free consultation on outsourcing strategy.
Outsourcing and offshoring can help you lower your operating costs. Get an in-depth assessment and find out more about the cost-saving options you can expect.
Hire up to 3 talent for the cost of 1 local staff
Highly-skilled Filipino talent recruited to suit your requirements
Flexible options from 1 to 100+ staff
Flexible work setup across Work-From-Home and Work-From-Office options
Execution focused on delivering performance improvements
Proven success track record for global clients
