Case Study

How Satellite Office helped Professional Advantage to scale its offshore team

Overview.

Professional Advantage (PA) helps business clients with business intelligence, digital workplaces and cloud services. They have over 5,250 man-years of employee service over the past 30 years and have worked with over 6,000 clients and completed over 4,500 projects in the past 10 years.

Our Solution.

Professional Advantage engaged Satellite Office to manage their team transition process. The team understood PA’s business and staffing needs and focused on sourcing the right talent to support their plans to double their business. Thanks to the quality location and facilities provided by Satellite Office, PA was able to attract and retain top talent. The recruitment experts at Satellite Office were dedicated to finding the right candidates for the team. Both companies worked together on an office fit-out that was tailored to PA’s unique requirements. To maintain close collaboration, the management team from Australia visited the Philippines office on a rotating roster. A monthly budget for social activities was provided to staff, and teams took turns choosing an activity to promote good team culture.

professional advantage logo - satellite office
Client

Professional Advantage

Industry

Information Technology and Services​

Key Outcome

From an initial team of 10 employees, PA grew to 67 offshore team members with the help of Satellite Office in the first 12 months, tripling their size.

A remote back office team covering:

  • IT and Software Development
  • Business Management​
  • Finance
  • Client Services
  • Marketing
  • Recruitment

Offshore Roles.

IT and Software Development Team

  • Internal Applications Manager
  • Analyst Programmer
  • Support Consultant
  • QA Test Analyst
  • Software Tester
  • Software Developer

Business Management Team

 

  • Business Management​
  • Inside Account Manager​
  • Project Manager​
  • Client Support Team Leader​
  • Microsoft Dynamics GP Support Consultant​
  • Support Consultants​
  • Internal Business System Support​
  • Sales Support Specialist​

Finance Team

 

  • Finance​
  • Accounting Manager​
  • Accounts Payable Clerk​
  • Accounts Receivable Accountant​

Client Services Team

  • QA Consultant​
  • Sales Support Administrator​

Marketing Team

  • Product Marketing Manager​
  • Marketing Services Team Leader​
  • Senior Telemarketer​
  • Telemarketer​
  • Campaign Coordinator​
  • Web Developer​
  • Graphics Designer​

Recruitment Team

  • IT Recruiter

We’re more than happy to recommend Satellite Office to any organisation looking to offshore.

Michael FoertschBusiness Manager, Professional Advantage

FAQs

Frequently Asked Questions to help you with your offshore staff leasing requirements

What is the total cost for the Leased Staff?

The total cost for the Leased Staff is an all-inclusive fee including 2 components, being the Direct Leased Staff Costs as well as the Monthly Solution Fee:

 

Satellite Office does not include any mark-up or generate any fees for the Direct Leased Staff Costs. These costs include Gross Salary, Mandatory 13th Month Pay, Private Medical Insurance and Employer Statutory Costs. These costs can also include optional staff bonuses, or the provision of a free lunch.

The Monthly Solution Fee includes the provision of the complete Managed Solution, including Serviced Office, Staff Leasing, IT Support, HR, Payroll and other offshore support services.

Is there a minimum or maximum number of Leased Staff members I can hire through Satellite Office?

There is no minimum or maximum number of Leased Staff team members you can hire through Satellite Office. The model is effective with a team of as little as 1 staff and upwards to large teams of more than 100 staff, with flexibility to scale up and down.

Is there a minimum term required under the Full-Service Model?

Yes. Minimum term is 6 months. Some of our clients choose to sign longer-term agreements to enjoy improved terms.

Read more FAQs

Contact us for a free consultation on outsourcing strategy.

Outsourcing and offshoring can help you lower your operating costs. Get an in-depth assessment and find out more about the cost-saving options you can expect.

Hire up to 3 talent for the cost of 1 local staff
Highly-skilled Filipino talent recruited to suit your requirements
Flexible options from 1 to 100+ staff
Flexible work setup across Work-From-Home and Work-From-Office options
Execution focused on delivering performance improvements
Proven success track record for global clients
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