Logistics & Supply Chain

Offshore outsourcing solutions for Logistics & Supply Chain businesses

Benefits

How Logistics & Supply Chain businesses can benefit from outsourcing.

Due to flourishing eCommerce sales, the global Logistics & Supply Chain industry is currently facing immense pressure to deliver outstanding services at greater speed and lower costs.

Outsourcing is a viable solution to scale up operations, optimise lead times, and maximise profits to effectively compete in this thriving industry.

Satellite Office’s flexible offshore outsourcing solutions enable Logistics & Supply Chain businesses to quickly respond to supply chain disruptions and improve business scalability, capacity, capability, and resilience, with significant cost-savings.

Scale at the Speed Your Business Requires

Fast growing companies need to be able to scale quickly. Business process outsourcing services enable you to build teams with more people and skills.

Improve Innovation and Security

Transform your operations and streamline processes with artificial intelligence and Robotic Process Automation with outsourced tech talent that specialise in these technologies.

Improve Customer Experience

Deliver the service levels your customer expects. Outsourcing your customer service and tech support functions is a way to extend your business hours or implement 24/7 support.

Reduce Operational Costs

Hire up to 3 highly skilled offshore talents for the same cost as 1 local staff, and achieve significant annual cost savings of 70% per employee compared to your local market.

Compete Effectively

Outpace the competition through talented team members, reduced costs, and a global business model with the ability to scale as needed.

Enter New Markets

Operate in different time zones and benefit from a footprint in Asia. Support your business goal of reaching new markets.

Roles

Find highly skilled offshore talent for all Logistics & Supply Chain roles.

Satellite Office can recruit and manage industry-experienced professionals across all areas of your business requirements. Hire up to 3 skilled offshore talents for the same cost as 1 local staff, while benefiting from scalable arrangements and exceptional quality of work through Satellite Office’s highly consultative offshore staff leasing and offshore outsourcing solutions.

Logistics Transportation Supply Chain Industry - satellite office

Logistics / Supply Chain Management

Import/Export Customer Service Representative
Transport Coordinator
Documentation and Inventory Controller
Logistics Planner
Supply Chain Manager
Claims Coordinator
Inventory and Warehouse Manager
Customer On-boarding Specialist
Customer Success Manager
IoT Coordinator

Digital Marketing

Web Designer
Multimedia Designer
Video Editor
SEO/SEM Specialist
Social Media Manager

Finance and Accounting

Finance Assistant
Account Payable Assistant
Billing and Collections Specialist
Payroll Specialist
Purchasing Officer

IT & Software Development

Web Development
Mobile Applications Development
System Development
Back-End Development
API Development
Software Tools Development

Customer Service

Customer Service Representative
Customer Experience Specialist
Data Entry Specialist
Account Manager
Sales Support Specialist
Outbound Technical Sales Consultant

Back Office Support

Admin Assistant
Recruitment Specialist
Sourcing Specialist
Operations Manager
Supervisor, Team Leaders
Executive Assistant
Human Resources Specialist

Case Study | Logistics & Supply Chain Client.

About the Company

CH2 has been providing outstanding service to the healthcare community for 75 years, driven by dedication to meet customer needs. 

They are Australia’s leading integrated distributor of pharmaceuticals, medical consumables, nutritional, OTC, equipment and veterinary products servicing the healthcare market and are proudly Australian owned and operated.

Industry: Logistics & Transportation
Total Employees: 500+
Headquarters: Sydney, Australia
Client of Satellite Office since: 2018

Outsourcing Drivers.

CH2 needed to reduce costs and gain operational improvements.

Cost of doing business
Needed to make operational improvements
Automation of processes

Our Solution.

CH2 engaged Satellite Office to expand their Finance and Administration teams. Starting with 16 initial team members within Accounts Payable, Accounts Receivable and Data Administration.

Hired the leadership team first
Trained leadership team in Australia for 2 weeks
Leadership team learned about the company culture
Leadership team then involved in recruiting their own staff
A phased approach with long term goals set upfront
Plan implemented to meet specific timeframes
Consultative approach with Satellite Office management team

Results.

Offshore team growth from 16 initial employees to 20+ employees with Satellite Office today.
Annual savings of $1.1 million, with an average annual savings of $50K per person.

Get more detailed insights on how we can help you.

Our Proven Process

Outsourcing Made Easy

A consultative approach built for transparency and success.

Step 1

Sourcing and screening

Create the job specifications for the roles you want to fill.

Step 2

Candidate assessment

We provide a custom proposal based on your requirements.

Step 3

Recruitment

Once you approve the proposal, we source the best talent for your roles.

Step 4

Interview

You choose the ideal candidate from the applicants we shortlist.

Step 5

Start

We set up the office and take care of IT, HR, and payroll needs of your new team.

Step 6

Ongoing support

We take care of your team’s continuous upskilling through our industry-leading L&D system

Future-proof your business. Build your offshore team today.

FAQs

Frequently Asked Questions to help you with your offshore staff leasing requirements

How can offshore outsourcing help my business?

Satellite Office partners with many Logistics & Supply Chain organisations globally. Our partners benefit from all of the following:

Scale operations
Improve on business strategies
Reduce operational costs by up to 70%
Innovate through technology
Enhance customer support
Enter new markets.

In addition, Satellite Office is the only known provider with highly skilled and experienced management teams based permanently in Australia, US and the Philippines.

How does Satellite Office help find the right staff for my role?

Satellite Office offers a consultative account management approach to outsourcing, which means that we partner with you through every stage of the outsourcing process. We help refine your role and then vet the highest quality candidates that perfectly match your business and open position. Our support doesn’t stop when your recruitment is delivered. We continue to nurture and manage the selected staff to ensure high quality standards and customer satisfaction.

What are the benefits of outsourcing?

Outsourcing gives your business access to experienced English-speaking professionals with up to 70% in cost savings. Satellite Office helps build dedicated offshore teams that are flexible and integrate seamlessly with your onshore teams, helping your business run faster and more efficiently, with less overhead costs.