Global economic disruption, strong industry competition, and shifting consumer demands are forcing retailers to evolve. Transform, grow, and future-proof your Retail and eCommerce business with our personalised outsourcing solutions.
Offshore Outsourcing provides retailers with the flexibility, adaptability, and resilience to grow in a highly dynamic business environment.
Open your doors to digital-savvy customers. Outsourcing offers access to dedicated teams that can support your digital transformation and eCommerce journey.
Deliver the service levels your customer expects. Outsourcing customer support functions is a way to extend your business hours or implement 24/7 support.
Changing business environments are forcing businesses to adopt new ways of working. Outsourcing allows the flexibility to scale your workforce, build Work From Office, Work From Home, or hybrid teams to suit business needs and ensure continuity of operations.
Hire up to 3 highly-skilled offshore talent for the same cost as 1 local staff, and achieve significant annual cost savings of 70% per employee compared to your local market.
Build an outsourced team of experts to handle your logistics & inventory management and improve your working capital.
Operate in different time zones and benefit from a footprint in Asia. Support your business goal of reaching new markets.
Satellite Office can recruit and manage industry-experienced professionals across all areas of your business requirements. Hire up to 3 skilled offshore talent for the same cost as 1 local staff, while benefiting from scalable arrangements and exceptional quality of work through Satellite Office’s highly consultative offshore staff leasing and offshore outsourcing solutions.
They are one of Australia’s fastest growing eCommerce platforms, bringing together a great mix of the latest technology, and the best customer experience possible. Venture-backed by top VCs, in less than seven years, the company has managed to be in the top-five list of the best E-Retailers in Australia.
Industry: Retail/eCommerce
Total Employees: 200+
Headquarters: Sydney, Australia
Client of Satellite Office since: 2015
The company needed to expand its team to keep up with rising demand but in a cost-effective way.
The company engaged Satellite Office to expand their Customer Service Representative, Finance, and Digital Marketing offshore teams. Starting with 4 initial team members, they found the offshore model worked well and as their business has grown, they have added more staff in Customer Service, Marketing, IT and Finance. Provided quality location and facilities which helps attract talent
A consultative approach built for transparency and success.
Create the job specifications for the roles you want to fill.
We provide a custom proposal based on your requirements.
Once you approve the proposal, we source the best talent for your roles.
You choose the ideal candidate from the applicants we shortlist.
We set up the office and take care of IT, HR, and payroll needs of your new team.
We take care of your team’s continuous upskilling through our industry-leading L&D system
Satellite Office partners with many known and up-and-coming retailers globally. Our retail partners benefit from all of the following:
Outsourcing gives your business access to experienced English-speaking professionals with up to 70% in cost savings. Satellite Office helps build dedicated offshore teams that are flexible and integrate effortlessly with your onshore teams, helping your business run faster and more efficiently, with less overhead costs.
Satellite Office offers a consultative account management approach to outsourcing, which means that we partner with you through every stage of the outsourcing process. We help refine your role and then vet the highest quality candidates that perfectly match your business and open position. Our support doesn’t stop when your recruitment is delivered. We continue to nurture and manage the selected staff to ensure high quality standards and customer satisfaction.
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