The COVID-19 pandemic has changed the way how we do business. With offices closed and supply chains upended, companies had to shift to digital spaces and adopt new technologies to ensure business continuity during unprecedented times.
Business Research and Insights reported that businesses scramble to keep their employees working and their customers buying. This Digital Revolution brought by the global health threat forced companies to accelerate the digitisation of all operations at a surprising pace. This covers Customer Service, IT and Software Development, Digital Marketing, Finance and other back-office operations to keep the business thriving.
According to McKinsey’s report, the Digital Revolution’s effects are long-lasting. The (1) changing customer needs and expectations, (2) employee’s preference on working remotely and (3) migration of company assets to the cloud are most-likely to stick through recovery. Hence, businesses’ digitisation efforts should be fast-tracked.
But there’s an underlying gap between businesses’ digital transformation and recovery–that is the ongoing tech talent shortage in Australia. As borders closed in 2020, skilled migration was also put on hold. This talent crisis is also pushing IT salaries to go up, leading to a significant increase in operational costs. What can businesses do to overcome these challenges?
Outsourcing is the way to go
Outsourcing offers a viable solution for both tech talent shortage and rising operational costs. Building a highly skilled team of outsourced tech professionals can help businesses elevate their operations and reduce costs at the same time.
Satellite Office is an expert outsourcing partner with a ready pool of IT professionals from the Philippines that can help businesses in the fields of IT & Software Development, eCommerce, Digital Marketing, and other technology-based requirement. We have a proven track record of delivering high quality outsourcing solutions that promote business growth, operational efficiency, and significant cost savings.