Security & Compliance Certifications
Your data’s protection is built into everything we do. Satellite Office maintains internationally recognised security and compliance standards — including ISO 27001 certification and HIPAA compliance — backed by rigorous physical, technical, and procedural controls across all our facilities. From biometric access and endpoint protection to regular internal and external audits, our certifications reflect a genuine, day-to-day commitment to safeguarding your business and your customers’ information.
ISO/IEC 27001 Certified — Information Security Management
Satellite Office is ISO/IEC 27001 certified across its outsourcing operations in the Philippines. ISO/IEC 27001 is the international standard for Information Security Management Systems (ISMS), published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). Certification requires independent audit by an accredited certification body and covers how an organisation identifies, manages, and reduces information security risks.
Physical & workspace security
Biometric access controls to all office environments and segregated, client-specific workspaces
Endpoint & data protection
Enterprise-level endpoint protection and access controls, with data loss prevention (DLP) enabled at all endpoints
Infrastructure resilience
24/7 IT monitoring and onsite engineering support, triple-redundant internet from tier-one providers, and 100% backup power through generator and UPS systems
Governance & compliance
Mandatory security and compliance training for all staff, plus regular internal audits and annual external surveillance audits
For clients, this means your data is handled within a framework that has been externally audited against an internationally recognised standard — not merely self-declared secure.
HIPAA Compliant — Healthcare Data Protection
Satellite Office provides services within a HIPAA-compliant framework, enabling US healthcare organisations that are Covered Entities to outsource administrative, billing, customer service, and other functions to the Philippines while meeting federal requirements for the protection of Protected Health Information (PHI).
HIPAA — the Health Insurance Portability and Accountability Act — is a United States federal law establishing standards for the protection of PHI. HIPAA does not operate a government-run certification scheme; compliance is demonstrated through the ongoing documentation of a culture of compliance, including through implementation of required administrative, physical, and technical safeguards.
Administrative safeguards
Documented policies, workforce training, assigned security responsibilities, and regular risk assessments
Physical safeguards
Controlled facility access, biometric entry, CCTV monitoring, and workstation security controls
Technical safeguards
Access controls, audit controls, data integrity protections, and secure data transmissionBusiness Growth Recognition
Satellite Office’s repeated recognition on Australia’s most respected growth benchmarks reflects more than commercial momentum; it reflects a decade of consistent, measurable performance built on long-term client partnerships and a proven offshore staffing model. But sustained growth of this kind is never the result of client confidence alone — it is equally a measure of the trust and commitment of our people. Every team we build, every client relationship we deepen, and every year of growth we record rests on the talent, dedication, and loyalty of the professionals who choose to build their careers with us. Their belief in Satellite Office is what allows us to deliver the quality and consistency our clients depend on.
Australian Financial Review Fast 100 — Five Consecutive Years
The Australian Financial Review Fast 100 ranks Australia’s fastest-growing companies by compound annual growth rate (CAGR), assessed over a three-year period. It is one of Australia’s most recognised benchmarks for sustained business performance.
Satellite Office has appeared on the AFR Fast 100 over multiple years:
| Year | List | Growth |
|---|---|---|
| 2025 | AFR Fast 100 | 25.07% CAGR |
| 2023 | AFR Fast 100 | 44.66% CAGR (FY21–FY23) |
| 2023 | AFR Fast Global | 60.7% CAGR (FY20–FY22) |
| 2020 | AFR Fast 100 | 65% annual growth |
| 2018 | AFR Fast 100 | 99.8% annual growth |
| 2017 | AFR Fast Starters | — |
“Our journey has always been about bringing a positive transformation to our clients’ businesses and helping our people grow through our world-class offshore staffing solutions.”
Michael McRitchie, CEO & Founder Satellite Office, on the company’s 2020 AFR ranking
Sustained AFR Fast 100 appearances reflect the long-term confidence of Satellite Office’s client base. A company that grows at 25–65% CAGR over five consecutive measurement periods does so because its clients stay and grow with it.
Workplace Excellence
Great work begins with people who feel valued. The strength of our offshore teams rests on a culture that prioritises growth, wellbeing, and belonging for every member of our Philippine team — recognised independently by some of the most trusted names in employer assessment, drawn from our people’s own voices.
Great Place to Work® Certified — Philippines
Satellite Office is Great Place to Work® Certified in the Philippines (2025–2026) for the second year running, based on independently assessed employee surveys. 81% of our Philippine team say it's a great place to work — versus 65% at typical Philippine companies.
Philippine Daily Inquirer Best Employers — Philippines
Satellite Office has been named among the Philippines’ Best Employers by the Philippine Daily Inquirer in partnership with Statista, which surveys employees across local and multinational companies operating in the Philippines to identify top-rated workplaces.
Clutch — Top BPO Company, Philippines 2025
Satellite Office has been recognised as a Top BPO Company in the Philippines by Clutch, the B2B ratings and reviews platform, for 2025.
Yes. Satellite Office is ISO/IEC 27001 certified, meeting the international standard for Information Security Management Systems (ISMS). The certification covers outsourcing operations in the Philippines and is maintained through regular internal audits and annual external surveillance by an accredited certification body.
Yes. Satellite Office operates a HIPAA-compliant environment, enabling US healthcare organisations to outsource functions to the Philippines while meeting federal requirements for the protection of Protected Health Information (PHI).
Yes. Satellite Office has appeared on the Australian Financial Review Fast 100 for five consecutive years, most recently at #99 in 2025 with a 25.07% CAGR. Previous rankings include #76 (2023), #37 (2020), and #16 (2018). The company also debuted at #28 on the AFR Fast Starters (2017) and ranked #27 on the AFR Fast Global list (2023).
Yes. Satellite Office is Great Place to Work® Certified in the Philippines for November 2025 to November 2026 — its second consecutive certification. 81% of Satellite Office’s Philippine-based employees say it is a great place to work, compared to 65% at typical Philippine companies.
Satellite Office holds ISO/IEC 27001 certification for information security management and maintains HIPAA compliance for healthcare data protection. The company is also Great Place to Work® Certified (Philippines, November 2025–November 2026), recognised among the Philippines’ Best Employers by the Philippine Daily Inquirer and Statista (2024), and named a Top BPO Company in the Philippines by Clutch (2025).
ISO/IEC 27001 certification means Satellite Office’s information security practices have been independently verified against an internationally recognised standard. Controls include biometric access, data loss prevention at all endpoints, enterprise endpoint protection, mandatory staff security training, 24/7 IT monitoring, and documented incident response procedures. Your data is handled within a framework that has been externally audited.
Yes. Satellite Office’s HIPAA-compliant environment supports US healthcare clients outsourcing functions such as medical billing, administration, customer support, and data entry to the Philippines. The company implements the administrative, physical, and technical safeguards required under HIPAA.
Your offshore team is one conversation away
Book a free strategy call with our team and understand all the ins and outs of offshoring:
- Understand your objectives and discuss roles to offshore
- Answer all your questions on outsourcing
- Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps
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